Blog Posts
The secret to simplify incident management
An efficient incident management is essential to quickly restore IT services while minimizing the impact on business operations...
Cloud Service Desk Software: Why choose it
What are the main differences between a cloud Service Desk software and an on-premise one.
Why are many companies moving towards...
Top Tips to offer a better customer experience in logistics
Efficient logistics is essential to ensure customer satisfaction, company profitability and market competitiveness. Get real time...
5 reasons to map IT asset relations
Dependency mapping of IT assets is a key element to manage them. It provides an accurate map of the company's IT system, which...
10 advantages of a Project Management software
What is Project Management and what are the advantages you can get with a Project Management software. A superior organization and...
How to Improve your Sales with a CRM Software
Having a CRM software within one's organization is now essential for large companies with a big databse of customers but also for...
The benefits of using a Service Desk Software for the manufacturing industry
Ensuring efficient production and a complete quality service from production to delivery, while at the same time increasing...
SPS Italia – Smart Production Solutions
SPS Italia is the leading annual trade fair for smart, digital, and sustainable industry in the Italian manufacturing sector. It...
Back to SITS, the Service Desk and IT Support exhibition in London
SITS is the leading event for IT Service Management, Service Desk and Support professionals organized at ExCel London May 10 – 11...
Everything you need to know about Asset Management
How can we define IT Asset Management? What can ITAM do for your business?
And what advantages can it bring? Let’s find out...
The ultimate Guide to choose a Customer Service software
Customer support software is designed to facilitate customer service management. So how to choose the tool more in line with the...
10 good reasons to use a CRM solution
What problems can a CRM software solve? What benefits can it bring? What are the main aspects in choosing the most suitable tool...
Enterprise Service Management: characteristics and benefits
What is the correct definition of ESM? What are the main features? What are the advantages for companies? Let’s see together what...
What is a Customer Portal?
What is the correct definition of customer portal? What are the most common features? What type of features do they usually offer?...
The 10 best Help Desk Software 2025
What is a Help Desk software? What are the different types? How to choose the most functional service for your company’s needs?...
SITS, the event for IT Service Management professionals
This year marks the first time, Deepser exhibits at SITS22, the leading event in Europe for IT Service Management and IT support...
How to choose a Service Desk Software
Choosing a software to manage customer care is not easy, especially if this choice will affect for the next few years the way your...
Efficient Service Desk: where to start?
Implementing an efficient and well-structured service is a fundamental step for companies that deal with customers on a daily...
Organizing transport: advantages of using a software solution
A transport company deals with many variables when organizing its requests. Some of them are pretty complex, making the task a...
Why using a Human Resource Management Software
Managing Human Resources with a modern and integrated web portal brings numerous benefits...