Help desk software Case studies
Discover how companies have enhanced their services through Deepser technologies and solutions. Witness the advantages that an advanced Help Desk Software can offer to your Help Desk and Customer Service operations.
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Customers who have chosen us
Get excellent results with the best Help Desk Software.
If you seek versatile help desk software to track tickets, create automations, sett measurable targets, provide service overviews, integrate data, assign tasks to your team, and more, you’ve come to the right platform! With Deepser, you can finally gain comprehensive control of your operations with our all-in-one software solution.
MSP
We respond to market changes, driving productivity growth and achieving a better approach to customer management.
IT Office
We were looking for a solution that would allow us to uniformly manage the different services offered by the company and at the same time keep up with the challenges imposed by the market.
Schools and Universities
With Deepser the service has been optimized. The user portal allowed us to centralize all requests and automate multiple processes, reducing work times.
Customer Care
We now manage all contract and customer service information in one platform. We can customize Deepser to do everything we need.
Scheduled maintenance
The innovative and dynamic management of digital information flows has drastically reduced the times for implementing logistics, maintenance, contracting and on-boarding processes of new partners and suppliers.
Shipment management
By managing time sensitive and time defined shipments, time not only matters but also costs money. Thanks to Deepser we promptly manage all anomalies in compliance with contractual agreements.
Reviews
“The product is very feature-rich. Now both my customers and I can't do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
“I use it to handle customer inquiries and general information.
Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it.
Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
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