Dependency mapping of IT assets is a key element to manage them. It provides an accurate map of the company’s IT system, which includes hardware infrastructure, applications, and related dependencies.
5 reasons to map IT asset relations Read More »
Having a CRM software within one’s organization is now essential for large companies with a big databse of customers but also for small and medium-sized companies.
How to Improve your Sales with a CRM Software Read More »
Ensuring efficient production and a complete quality service from production to delivery, while at the same time increasing employee productivity and using high quality equipment is possible with a Service Desk software.
The benefits of using a Service Desk Software for the manufacturing industry Read More »
How can we define IT Asset Management? What can ITAM do for your business?
And what advantages can it bring? Let’s find out.
Everything you need to know about Asset Management Read More »
Customer support software is designed to facilitate customer service management. So how to choose the tool more in line with the needs of your company or more generally of your business?
The ultimate Guide to choose a Customer Service software Read More »
The service catalog is the core of the provision of IT services. Let’s see some tips to implement it.
Service Catalog: Suggestions for implementation Read More »
What is a workflow solution? How many types of workflows are there? What are their characteristics?
Let’s proceed in order and start with a simple definition.
When we talk about workflow software we are referring to a tool for managing workflows, capable of activating automated activities.
How to optimize business processes with workflow Read More »
Many companies use Asset Management tools. Why integrate Asset Management and Service Desk?
Why integrate Asset Management and Service Desk? Read More »
