Measuring time with a helpdesk software
Defining metrics and measuring time is fundamental for your company to take well-informed decisions and focus its resources on what generates value.
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Help Desk
Help desk software VS CRM software: how to choose best?
Choosing between help desk and CRM software depends on your business goals. If you prioritize customer support and inquiry management, opt for help desk software. For centralized customer data and integrating sales and marketing, a CRM system is better. Assess your needs to make a strategic decision aligned with your objectives.
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MSP Show, the new London trade fair for Managed Service Providers
The international fair for ITSM professionals, where you can meet the best vendors worldwide.
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MSPs and trends in 2024
Progresses in the managed services sector are directly proportional to progresses in the Information and Technology one. MSPs are constantly evolving to remain a strategic provider for their clients.
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How to optimize the invoicing of contracts and services: A guide to digitalization
Have you ever wondered how much time your company spends to invoice services? Find out how to optimize and automate processes to streamline invoicing.
How to optimize the invoicing of contracts and services: A guide to digitalization Read More »
The secret to simplify incident management
An efficient incident management is essential to quickly restore IT services while minimizing the impact on business operations. The secret is an ITSM solution.
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Cloud Service Desk Software: Why choose it
What are the main differences between a cloud Service Desk software and an on-premise one.
Why are many companies moving towards cloud solutions?
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Top Tips to offer a better customer experience in logistics
Efficient logistics is essential to ensure customer satisfaction, company profitability and market competitiveness. Get real time data and automate processes for an excellent customer management.
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How to Improve your Sales with a CRM Software
Having a CRM software within one’s organization is now essential for large companies with a big databse of customers but also for small and medium-sized companies.
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The benefits of using a Service Desk Software for the manufacturing industry
Ensuring efficient production and a complete quality service from production to delivery, while at the same time increasing employee productivity and using high quality equipment is possible with a Service Desk software.
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