Ensuring efficient production and a complete quality service from production to delivery, while at the same time increasing employee productivity and using high quality equipment is possible with a Service Desk software.
The benefits of using a Service Desk Software for the manufacturing industry Read More »
SPS Italia is the leading annual trade fair for smart, digital, and sustainable industry in the Italian manufacturing sector. It returns from 23 to 25 May in Parma and Deepser will be exhibiting for the first time.
SPS Italia – Smart Production Solutions Read More »
SITS is the leading event for IT Service Management, Service Desk and Support professionals organized at ExCel London May 10 – 11. Deepser is attending bringing new product releases.
Back to SITS, the Service Desk and IT Support exhibition in London Read More »
How can we define IT Asset Management? What can ITAM do for your business?
And what advantages can it bring? Let’s find out.
Everything you need to know about Asset Management Read More »
Customer support software is designed to facilitate customer service management. So how to choose the tool more in line with the needs of your company or more generally of your business?
The ultimate Guide to choose a Customer Service software Read More »
What problems can a CRM software solve? What benefits can it bring? What are the main aspects in choosing the most suitable tool for your business?
10 good reasons to use a CRM solution Read More »
What is the correct definition of ESM? What are the main features? What are the advantages for companies? Let’s see together what are the objectives and benefits of Enterprise Service Management.
Enterprise Service Management: characteristics and benefits Read More »
What is the correct definition of customer portal? What are the most common features? What type of features do they usually offer? Why is it a cost-effective solution for companies? With this article, we will try to give an exhaustive answer to all the above questions.
What is a Customer Portal? Read More »
What is a Help Desk software? What are the different types? How to choose the most functional service for your company’s needs? What are the best 2022 Help Desk software.
The 10 best Help Desk Software 2022 Read More »
How to simplify the resolution of requests for intervention and assistance with ticket management software. The article talks about the most used terminologies, the most useful features and the main benefits.
Everything you need to know about ticketing systems Read More »
