ITIL© software for ISO 20000 certification
Deepser, the modern and advanced Service Desk management software that allows you to reliably manage IT processes, leveraging the ITIL© framework. A tool that facilitates you in obtaining ISO 20000 certification, useful to implement the IT Service Management processes required by the standard.
THE IT SERVICE MANAGEMENT SOFTWARE THAT HELPS YOU WITH THE ISO 20000 CERTIFICATION
With Service Desk capabilities Deepser allows you to manage all of your IT Service processes! Deepser allows you to improve the efficiency, reliability and consistency of IT processes that affect costs and service, reducing the costs of your servide desk, and improving reliability and performance. In addition, by choosing Deepser you can formally declare compliance with ITIL© (Information Technology Infrastructure Library) best practices.
Software for ITIL© management of ISO 20000 processes
Implements ITIL©: a web platform to adopt ITIL© easily
Incident / Problem Management: centralized reporting and anomaly management
Configuration Management: complete CMDB integrated with the Service Desk
Change Management: documents and tracks change processes
Service Level Management: measures service levels transparently
Service Continuity and Availability Management: monitors the reliability of the service
Service Reporting: timely reports and dashboards, all in one tool
TAKE ON QUALITY AUDITS
ARE YOU READY FOR ISO 20000 CERTIFICATION?
WITH DEEPSER YOU GET A TOOL FOR MANAGING THE
SERVICE AND MAXIMUM CONTROL OF IT PROCESSES.
Monitor your IT service, make decisions in minutes, and document your processes with reports, dashboards and KPIs.