Clear and simple Pricing plans
that meet your needs

We offer 3 packages to meet your needs.
These plans are designed for a minimum of 3 agents, we offer discounts for large groups.
By Agent we mean those who use Deepser’s back-office. For any other user, including team members, it is free.

Billed
annualy

Billed
semi-annually

Starter

To start out

$ 36

$ 40

per month, per agent
billed annually

per month, per agent
billed semi-annually

Agent refers to those who use Deepser’s back-office. For any other user, including team members, it is free.

Complete Ticketing system & ITIL compliant
Dashboard & Report – Customizable
Integrated with Microsoft 365 & Google
User Portal
CRM
Board Kanban
Task Management
SLA Management
API – unlimited requests

Discounts for large groups

Best Seller

Plus

For growing companies

$ 45

$ 50

per month, per agent
billed annually

per month, per agent
billed semi-annually

Agent refers to those who use Deepser’s back-office. For any other user, including team members, it is free.

Everything in Starter
CMDB – Unlimited Assets
CMDB Graph Views
IT Asset Manager
IT Monitoring
Contract Management
Password Manager
Knowledge Base
Live Chat

Discounts for large groups

Enterprise

For larger companies

Contact us to define
business needs and
number of agents.

Agent refers to those who use Deepser’s back-office. For any other user, including team members, it is free.

Everything in Plus
Workflows & NoCode/LowCode
Approvals & Stages
Scheduled Maintenance
Sales & Invoicing
Inventory & Warehouses
Project Management & Gantt View
Customer Satisfaction & Surveys
Marketing

Discounts for large groups

Compare plans and features

Expand all

Starter

Best Seller

Plus

Enterprise

SERVICE & TICKETING

Service Management

Incident Management

Issue Management

Request Management

Problem Management

Change Management

Customizable Service Types

Help Desk

Manage Priority/Urgency

Manage Status

Multi-Level Customizable Categorization

Routing Rules

Request Assignment

Customizable Service Desk Queues

Reminders

Escalation Rules

Multichannel Communication

Email Ticketing

Unlimited Email Integrations

Automatic Email Notifications

Customizable Email Templates

Call Center Management

Cti (Computer/Telephone Interface) Integration

Time Tracking

Worklog Activities & Reports

Internal Comments

Comments To Users

Pre-Defined Quick Replies And Macros/Templated Responses

Ticket Relationship Mapping

Custom Ticket Templates

Multiple Ticket Templates & Template Rules

Ticket Export

TASK AUTOMATION

SLA

MARKETING

SALES

CALENDAR

ITAM

INTEGRATIONS

DASHBOARD

REPORTS

GRIDS

MISCELLANEOUS

PORTALS

CHAT

BOARD

CONTRACT

CRM

PASSWORD MANAGER

KNOWLEDGE BASE

CMDB

MODULE CREATOR

SURVEY

PROJECT

FLOW

PORTAL DESIGNER

Visual Portal Designer

Frontend Portal Visual Designer

Portal Page Management

Graphic Widget

Graphic Widget Customization

Group Based Visibility Management

Multiple Portals Management

Starter

€36/mese/agent

€40/mese/agent

Plus

€45/mese/agent

€50/mese/agent

Enterprise

su quotazione

Starter

To start out.

Minimum 3 agents
Discount for large
groups

$ 36

$ 40

per month, per agent
billed annually

per month, per agent
billed semi-annually

Plus

For growing companies.

Minimum 3 agents
Discount for large groups

$ 45

$ 50

per month, per agent
billed annually

per month, per agent
billed semi-annually

Enterprise

For larger companies.

Contact us to define
business needs and
number of agents.

Quote upon
request

Billed
annualy

Billed
semi-annually

Clients that trusted us

FAQ about Pricing Plans

Do end users require a license?

End users, those who access the end user portal to submit support requests, do not need a Deepser license.

Are there discounts for large teams?

Are there discounts for large teams?

Can I purchase a single module?

The purchase of individual modules is not possible.

Can I add licenses as needed?

Yes, licenses can be added at any time.

Do you want to see Deepser in action right away?

Reviews

If you’re not ready to make a choice, here’s a gift for you!

Software selection takes time. To help you out we prepared a document to
facilitate gathering data for your selection process. We are not afraid of
comparison.