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Simple pricing plans that meet your needs

We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.

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Per-operator prices, from a minimum of 3 operators. End users are always free.
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Starter
To start out
/ operator
per month
🔒 Price hidden · min. 3 operators
View Price →
€ 40
/ operator
per month
Annual billing · min. 3 operators
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✓
Ticketing system & ITIL compliant
✓
Dashboard & Report – Customizable
✓
CRM & Board Kanban
✓
SLA Management
✓
Calendar with Microsoft 365 & Google Calendar
✓
User Portal
✓
Task Management
✓
API – unlimited requests
+4 features
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Best seller
Plus
For growing companies
/ operator
per month
🔒 Price hidden · min. 3 operators
View Price →
€ 55
/ operator
per month
Annual billing · min. 3 operators
Request a quote
✓
Everything in Starter
✓
CMDB – Unlimited Assets & Graph Views
✓
IT Asset Manager & IT Monitoring
✓
Contract Management
✓
Password Manager
✓
Knowledge Base
✓
Service Catalog
✓
Live Chat
+4 features
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Enterprise
For larger companies
Custom
Based on modules and operators
Talk to us
✓
Everything in Plus
✓
AI Studio & Business Intelligence
✓
Workflows & NoCode/LowCode
✓
Project Management & Gantt View
✓
Approvals & Stages
✓
Sales & Invoicing
✓
Inventory & Warehouses
✓
Module Creator
✓
Customer Satisfaction & Surveys
+5 features
Show less

AI STUDIO

The engine, not an add-on
AI runs underneath every module — ticketing, workflows, reporting.
Full AI Studio & Business Intelligence included in Enterprise.
1
AI-powered customer support — triage and routing on arrival
2
AI supporting workflows — every step suggested, not hardcoded
3
Powerful task automation — repetitive work handled for you
Dedicated discounts for large groups
from 10 operators up the price drops
→
ask for your tier
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Clients that trusted us

Vargroup logoUniversità Ca'Foscari logo

FAQ about Pricing Plans

End users, those who access the end user portal to submit support requests, do not need a Deepser license.

Yes, we offer additional discounts based on the number of licenses purchased.

It is possible to choose and purchase modules individually.

Yes, licenses can be added at any time.

Take your organization to the next level with Deepser

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Feedbacks from our clients

Read how our customers improved productivity and performance with Deepser.

Based on 57 reviews

Silvia A.IT Manager

Deepser review

We needed a tool to manage ticketing and IT inventory, and with the licenses we purchased we are able to handle our issues easily.

11 Dec 2025

Tommaso P.Manager

Deepser in an Italian university

We used the product to manage our user support and we are now extending its use to other areas as well. It was very helpful in implementing ISO 27001 controls. Asset management proved simple and highly configurable.

11 Dec 2025

Gabriele M.System Administrator

Excellent product for organizing workflows

We use Deepser every day to manage tickets and keep track of devices. I like it because it is easy to use: I can handle a ticket, assign it and follow every stage without missing anything. It is very flexible: we adapted the workflows to our needs and it integrates well with the other tools we use in the company.

19 Nov 2025

Ruggiero D.IT - System Administrator

Best buy! An excellent product

It has been more than two years since I implemented Deepser in our company procedures and I am very satisfied; moreover, having to manage interactions with the ticketing software of some clients, Deepser seems far more functional than much more commercial and widespread software, including some open-source solutions.

18 Oct 2025

Andrea B.Entrepreneur

A CRM in our own image

Building a CRM tailored to our business has sped up our processes and, thanks to a series of checks, has made data entry more reliable and standardized.

10 Nov 2024

RuggieroSysAdmin

A single tool for multiple solutions

I find the product solid, easy to use and fast; the KB, Password Manager and CMDB modules are very useful. I personally contributed to choosing the product that replaced a leading-brand software, taking on the risk myself, but today I can only reaffirm my choice 100%.

22 Nov 2022

Daniele T.System Integrator

Finally, perfect for MSPs!

After several searches for a product that could adapt easily and with customization to our needs, we found it with Deepser. I was amazed by the speed of new features and the accuracy of the roadmap. Very satisfied with the modules we use: Help Desk, Knowledge Base, Password Manager, CMDB, CRM.

4 Sep 2020

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Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.

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Compare all features
Feature
Starter
Plus
Enterprise
Service & Ticketing
Service Management
Incident Management
Issue Management
Request Management
Problem Management
Change Management
Customizable Service Types
Help Desk
Manage Priority/Urgency
Manage Status
Multi-Level Customizable Categorization
Routing Rules
Request Assignment
Customizable Service Desk Queues
Reminders
Escalation Rules
Multichannel Communication
Email Ticketing
Unlimited Email Integrations
Automatic Email Notifications
Customizable Email Templates
Call Center Management
CTI Integration
Time Tracking
Worklog Activities & Reports
Internal Comments
Comments To Users
Pre-Defined Quick Replies And Macros/Templated Responses
Ticket Relationship Mapping
Custom Ticket Templates
Multiple Ticket Templates & Template Rules
Ticket Export
Task Automation
To Do List
Tasks For Maintenance Scheduling And Activity Planning
Visual Calendar And Progress
Split Activities To Multiple Users
Customizable Task Types
Customizable Task Templates And Fields
SLA
Multiple Service Level Agreements Policies
Custom Work Calendars
Custom Unlimited Metrics
Custom Unlimited Goals
Business Rules Management
Reminders And Notifications
Escalations For Sla Violation
Escalations To Prevent Sla Violation
Marketing
Conversions Management
Ads Campaigns Management
UTM Parameteres Tracking
Performance Monitoring
Advanced Collaboration
Changes Tracking
Sales
Catalog: Product Management
Catalog: Simple Products & Grouped Products
Catalog: Product Types and Visibility
Catalog: Related Products
Tax Management
Tax based on Country
Multiple taxes
Currency: Multiple Currency
Currency: Automatic Currency Rate Updates
Currency: Quotes & Orders with different currencies
Price List: Multiple Price List Management
Price List: Catalog Price List Rules & Priorities
Price Lists based on Account
Quotation Management
Quotation templates
Order Management
Order templates
Create Orders from Quotations
Invoice Management
Invoice templates
Create Invoice from Orders
Create Invoice from Tickets
Create Invoice from Products
Shipment Management
Shipment templates
Create Shipment from Orders
Calendar
Visual Calendars
Customizable Calendars Linked To Service, Cmdb, Crm, Tasks, Etc.
Integration with Microsoft 365 & Google Calendars
ITAM
IT Asset Manager With Auto-Discovery
Asset Lifecycle Management
Job Rules To Automatically Assign Assets To Companies/Users
Remote Collectors For Segregated Networks
Windows Agent
Agentless Discovery With Multiple Protocols
Monitoring
Software Manager: Auto-Detect Of Installed Software
Ip Address Manager With Subnets Auto-Discovery
Remote Control With Teamviewer
Remote Control With Anydesk
Remote Control With Splashtop
Integrations
Unlimited Ldap Integrations
LDAP Compliance With All Commercial Standards (Active Directory, Open Ldap, Etc.)
Import Users From LDAP
Import Groups From LDAP
Azure AD
SAML & OAuth2.0
SSO – Single Sign On
SSO Linked With Ldap Integration
Import – Powerful Native Tool
Import – Unlimited Customizable Imports
Export – Excel/Csv/Pdf Exports
Integration – Connector For External Integrations
API – Powerful Rest API
Open Source Library For Api Integration
Telephone Switchboards Via CTI
Dashboard
Real Time Html5 Dashboards
Dashboards Panels With Group Permissions
Unlimited Customizable Dashboards
Reports
Pre-Defined Reports
Unlimited Customizable Reports
Scheduled Email Reports
Grids
Massive Actions For Multiple Updates
Excel/Csv Export
Granular Visibility Permissions
Miscellaneous
Watchers Users
Multicompany
Multidepartment
Supervisor Users
Global Search On All Entities
Unlimited Custom Fields
Customizable Branding
Custom Fields For Every Entity: Ticket, Crm, Cmdb, Users, Companies, Itam, Etc.
Customizable Form Templates
Granular Visibility For Every Template Field
Customizable Template Rules
Custom Grids
Custom Grids: Easy Configuration With Drag&Drop Tool
Custom Events For Integrations Or Custom Processes
Multifactor Authentication
Multi Language
Flexible And Powerful Permission Management
Flexible User Groups
Customizable User Roles
System Lists With Advanced Permissions And Logic
Unlimited Customizable Lists With Advanced Permissions And Logic
Attachments For Document Storage
Unlimited Attachments With Drag&Drop Management
Attachment Types With Advanced Permissions For Visibility
Multiple Warehouse Management
Warehouse Loads and Unload
Warehouse: Tickets and Worklog integration
Portals
End User Portal
Self-Service Portal
User Registration With Customizable Signup Process
Guest Portal For Non-Registered Users
Cmdb Portal For End Users / Customers
Crm Portal For End Users/Customers
Cms For Guest Portal
Announcement: Type management
Announcement: ITSM Release Management
Announcement: Scheduling
Announcement: Visibility management & permissions
Announcement: Tag categorization and custom sorting
Announcement: Integration with Portal Designer
Chat
Internal Conversations
Internal Conversation Channels
End User Portal Chat
Conversation Channels With Multiple End Users / Customers
Web Widget
Branded Widget Published On Multiple Web Sites
Customization Of The Widget
Customizable Offline Module
Unlimited Simultaneous Chats
File Sending
Activity Hours
Board
Kanban With Entities Integration
Kanban With Free Forms
Contract
Integrated Worklogs
Purchase Orders Management
Suppliers Management
Contracts In Hours & Quantity
Contracts Workflows
CRM
Account Management (Customers, Providers, Suppliers, Partners, Etc.)
Contact Management (Leads, Prospects, Contacts, Etc.)
Opportunity Management
Customizable Opportunity Types
Linked With Service Management And Contracts
Sales Pipeline Management
Email Crm For Sales Opportunities And Contracts
Address management: Address type management (e.g. location address, billing, shipping, etc.)
Address management: Address association to Accounts, Offices, Warehouses and CMDB
Password Manager
Secure Password Manager With Double Key Encryption
Secure Password Manager Portal For End Users / Customers
Secure Password Manager With Corporate (Shared) Passwords
Secure Password Manager With Private Passwords
Audit Log For Passwords Security
Passwords Linked To All Entities Of The System
Password Manager: Automatic Generation
Password Manager: Strength Checker
Knowledge Base
Multiple Knowledge Bases
Kbs Visibility Based On Groups
Portal Kbs For End Users / Customers
Public Kbs For Non-Logged Users
Kb Linked To Tickets
Kb Linked To Cmdb / Itam
Kb Linked To Crm
CMDB
Unlimited Customizable Ci Object Types
Unlimited Cis
Relations Between Cis
Link With Tickets
Link With Crm And Contracts
Service Catalog Management
Contract Management
License Management
Locations
Link With Itam (Autodiscovery) Module
Planned Activities / Maintenance
Email Cmdb For Devices And Contracts
Graph view relations
Graph view layout & dynamic loading
Module Creator
Create Apps & Custom Modules
Create Custom Forms & Grids
Create End User Portal Custom Modules
Create Custom API
Survey
Customer Satisfaction Survey
Survey Form Visual Designer
Automatic Surveys
Realtime Dashboards
Periodic surveys
Project
Project Management
Auto-scheduling for tasks
Advanced Permissions
Project dependencies and constraints
Project milestones and deliverables
Flow
Approval Request Management
Management Of Approvals By Email
Management Of Approvals From User Portal
Approval Rules Management
Approval Stage Management
Management Of Scheduled Flows
Management Of Automatic Entity Creation
Management Of Automatic Entity Update
Scheduled Maintenance Management
Task Automation Management
Automatic Email Management
No Code / Low Code Platform
Portal Designer
Visual Portal Designer
Frontend Portal Visual Designer
Graphic Widget
Portal Page Management
Group Based Visibility Management
Graphic Widget Customization
Multiple Portals Management
Product Management
Development Task Prioritization
Bug and Fix Tracking
Product Issue Management
Product Backlog Management
Feature Requests Management
Changes Tracking
Task Assignment to Developers