Live Chat: connect with clients in real time
Deepser’s Live Chat module gives you a centralized, fast solution for communicating with customers in real time and facilitates your Customer Service support. In times of need, you will always be there for your user.
Clients that trusted us
Nobody likes waiting.
Being able to communicate with humans in Support Live Chats makes all the difference in the user experience. When our clients need us, we must be there: listening to them, understanding their issue, and providing a quick and complete answer for a quick problem resolution. Chat bots, for now, have yet to surpass us.
Live Chat and Widget for your website
One of the benefits of Deepser Live Chat is the widget integration that offers users the ability to chat with your team directly from your website. A unique convenience for providing immediate responses, engaging visitors and not miss a single user.
Centralize all communications in one place.
Assign requests to the most qualified staff.
Share files via real-time chat: videos, images, documents.
Organize and moderate discussion groups.
Customize the widget: customize each Chat with your brand colors and use it with various domains.
Internal Chat with team members
The working team can also take advantage of our Live Chat to collaborate quickly and efficiently:
Avoid sending long email threads.
Organize channels: create discussion groups and assign moderators.
Save private notes: take notes and save them directly in chat.
Optimize teamwork team.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
The Live Chat module is included in the license:
Starter
Plus
Enterprise
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
ACN CERTIFIED
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
