Bring sales and customer service together to drive better results
Manage every stage of customer relationship in one platform and create new opportunities for business growth.
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Managing a customer means knowing their full history
Deepser brings CRM and Customer Service together in one platform, giving every team an always up-to-date view of each customer. The information they need is immediately available, helping them respond faster and identify new growth opportunities.
Try freeCUSTOMER MANAGEMENT
Customer management that adapts to your business
Activate only the modules you need today and expand the solution whenever your needs evolve, without losing the connection between features.
CRM
Keep the entire sales cycle up to date and ready to access whenever you need it.
Service Desk
Track and prioritize every customer request according to the agreed SLAs.
Contracts
Keep deadlines and renewals under control, with every contract term easy to access.
Sales and Marketing
Connect campaigns to your sales pipeline and follow every lead through to conversion.
Customer Portal
Give customers direct access to services and requests through a customizable drag-and-drop portal.
Reports and Business Intelligence
Turn KPIs and performance data into up-to-date dashboards ready for analysis.
Customer Satisfaction
Turn every piece of feedback into useful data for measuring service quality.
Workflow
Automate approvals and handoffs between teams through customized workflows.
Knowledge Base
Make guides and answers easy to find for a faster self-service experience.
A complete view of every customer
The CRM brings sales data and support activities together in an always up-to-date customer record, so teams can immediately understand the full history of the relationship.
A 360-degree view: contacts, opportunities and tickets always remain connected to the right customer.
Complete customer history: every interaction remains traceable, even years later.
The right priority before it becomes urgent
Requests received through the portal, email or chat are organized into tickets with dedicated SLAs, helping teams respond quickly and consistently deliver high-quality service.
Tailored SLAs: define different response times for each customer or service.
Automated escalations: important requests never remain unanswered.
Data shows where every customer relationship can grow
Dashboards and Business Intelligence turn contract, billing and customer satisfaction data into clear indicators, helping you identify risks and new opportunities in real time.
Keep every commitment: monitor contract deadlines and renewals.
Measure satisfaction: collect feedback and quickly identify customers at risk.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
ACN CERTIFIED
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
