Case Studies
Naturalia Tantum centralizes IT requests from five sites with Deepser
The cosmetics group managed to centralize the IT requests of several business units, turning informal communications into a traceable process organized by priority.
Talea Consulting evolves customer support with automated, scalable management
The consulting company automated the management of prepaid hour packages and centralized support requests, keeping pace with the growth in customers served.
CNA Modena takes Deepser ticketing beyond IT and transforms the whole organization
The association replaced its previous help desk and, after the positive results achieved, expanded the use of the platform to technical, administrative, and regulatory activities.
Gamma optimizes ticket management and cuts average times by 65%
The manufacturing company unified how it collects internal requests, cutting processing times and giving departments greater visibility.
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
The IT services company transformed the way it handles requests, boosting team performance and customer support.
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
From email to a dedicated portal: tracked requests, tailored interfaces and a dealer network self-sufficient from day one.
