A first-class advanced Help Desk for Education
Deepser is also used successfully in Schools and Universities to enhance the student learning experience, support the IT team in managing the infrastructure, and help administrative staff in meeting all requests.
Clients that trusted us
A next-generation experience for the Education industry.
With Deepser, you can better manage IT resources in various school and university buildings, connect services between departments, and improve IT support services on each campus.
Through the web portal, students and the teaching staff can send requests to the registrar’s office, streamlining the entire bureaucratic process.
In addition, you can automatically generate tickets from preset forms, adjust access to different devices, create an asset inventory, and take advantage of many other features dedicated to those institutions that know how to look to the future.
Deepser is available in Cloud and On Premise.
Deepser: the ITSM software for Education
Benefits that extend to every department in your institution.
Single Portal: for your educational secretary a key tool that improves the entire educational journey.
IT Department: you have total control over all devices on campus and beyond.
What you can do with Deepser in Education
IT Department
Keep your hardware inventory, software, contracts and your entire infrastructure up-to-date. Manage service interventions with ease and provide ticket status information.
Staff Department
Teaching and administrative staff can apply for vacation, leave and certificates. The Knowledge Base can facilitate the onboarding of new staff and provide consistent and accurate data.
Student Secretariat
Deepser helps you collect student requests into a single web portal to provide professional, fast, targeted support, keeping track of each intervention.
Purchasing Department
Manage the demands associated with school devices, monitor deadlines and warranties, and keep track of your inventory. Optimizing purchases will be a natural consequence.
Teaching Secretariat
Deepser helps you organize requests and information materials to better support students and faculty. In addition, all requests are managed through a shared web portal.
Finance
With Deepser you can check deadlines, receive automatic reminders, easily manage paid and billed services, and easily communicate with the service department.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
