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Native Artificial intelligence that powers Service Management

AI Studio expands Deepser’s capabilities by integrating artificial intelligence directly into business workflows, making your operations much faster and more efficient.

Deepser AI Studio, artificial intelligence for Service Management

Clients that trusted us

Vargroup logoEni Plenitude logoMonrif logoZenita Group logoUniversità Ca'Foscari logo

It’s time to move beyond static workflows

Your competitors are already using artificial intelligence.
It’s time to strengthen your competitive advantage and start doing it too.

Everything you need from
AI Studio, in one place

AI Chatbot

A chatbot that finds answers on its own

The Agentic AI chatbot independently searches for the most relevant solutions across previous tickets, activities and the knowledge base, and guides users step by step. It always shows the sources used and asks follow-up questions when information is missing.

Agentic AI

Sources always visible

Step-by-step guidance

Follow-up questions

Deepser AI chatbot guiding the user step by step and showing its sources

AI agents

AI agents that act, not just suggest

AI agents analyze data and updates in real time and carry out operational tasks: they start checks, assign tasks and guide processes, reducing repetitive work and ensuring operational continuity.

Operational agents

Real-time decisions

Automatic task assignment

Less repetitive work

Deepser AI agent analyzing a request, starting checks and assigning tasks

Email to ticket

Emails turn into tickets on their own

AI Studio automatically turns emails into tickets, analyzes their content, recognizes the request type and assigns priority. Then it starts the planned flows, so work keeps moving without interruptions.

Emails turned into tickets

Request type recognized

Automatic priority

Flows started

Email automatically turned into a ticket with type and priority in Deepser AI Studio

Ticket summaries

Whoever takes over already knows it all

When several people work on a request, AI analyzes the ticket’s entire history and generates a summary with the most relevant details: whoever takes over the task gets a complete view right away.

Automatic summary

Relevant details

Fast handovers

No information lost

AI summary of a ticket with many comments in Deepser AI Studio
Try the free demo

Discover the full platform, no commitment

Our customers’ results

Discover how they improved results and productivity thanks to our platform

From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT

12,000+ TICKETSmanaged through Deepser
FROM 15 TO 1 MINUTEper IT intervention
Gamma - produzione

Gamma optimizes ticket management and cuts average times by 65%

65% FASTERrequest handling
3 DEPARTMENTSwith full workload visibility
Davide Garau

Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team

ZERO REQUESTSlost in personal inboxes
100% AUTONOMYover the tasks to handle

From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT

12,000+ TICKETSmanaged through Deepser
FROM 15 TO 1 MINUTEper IT intervention
Gamma - produzioneGamma

Gamma optimizes ticket management and cuts average times by 65%

65% FASTERrequest handling
3 DEPARTMENTSwith full workload visibility
Davide GarauGrid IT

Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team

ZERO REQUESTSlost in personal inboxes
100% AUTONOMYover the tasks to handle

The AI Studio module is included in the license:

Starter

Plus

Enterprise

Simple pricing plans that meet your needs

We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.

Leave your email and see the prices
Per-operator prices, from a minimum of 3 operators. End users are always free.
Prices on screen right away — no call needed to see them. No spam.
Starter
To start out
/ operator
per month
🔒 Price hidden · min. 3 operators
View Price →
€ 40
/ operator
per month
Annual billing · min. 3 operators
Request a quote
✓
Ticketing system & ITIL compliant
✓
Dashboard & Report – Customizable
✓
CRM & Board Kanban
✓
SLA Management
✓
Calendar with Microsoft 365 & Google Calendar
✓
User Portal
✓
Task Management
✓
API – unlimited requests
+4 features
Show less
Best seller
Plus
For growing companies
/ operator
per month
🔒 Price hidden · min. 3 operators
View Price →
€ 55
/ operator
per month
Annual billing · min. 3 operators
Request a quote
✓
Everything in Starter
✓
CMDB – Unlimited Assets & Graph Views
✓
IT Asset Manager & IT Monitoring
✓
Contract Management
✓
Password Manager
✓
Knowledge Base
✓
Service Catalog
✓
Live Chat
+4 features
Show less
Enterprise
For larger companies
Custom
Based on modules and operators
Talk to us
✓
Everything in Plus
✓
AI Studio & Business Intelligence
✓
Workflows & NoCode/LowCode
✓
Project Management & Gantt View
✓
Approvals & Stages
✓
Sales & Invoicing
✓
Inventory & Warehouses
✓
Module Creator
✓
Customer Satisfaction & Surveys
+5 features
Show less

AI STUDIO

The engine, not an add-on
AI runs underneath every module — ticketing, workflows, reporting.
Full AI Studio & Business Intelligence included in Enterprise.
1
AI-powered customer support — triage and routing on arrival
2
AI supporting workflows — every step suggested, not hardcoded
3
Powerful task automation — repetitive work handled for you
Dedicated discounts for large groups
from 10 operators up the price drops
→
ask for your tier
View all features
Just want to try it?
Try free

Get more value from the tools you already use

Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.

Deepser LDAP integration
Deepser CTI integration
Deepser integration with NinjaOne
Deepser integration with Datto
Deepser integration with TeamViewer
Deepser integration with AnyDesk
Deepser integration with Microsoft Teams
Deepser integration with Google Calendar
Deepser integration with Splashtop
Deepser integration with Supremo
Deepser integration with Baramundi
Deepser custom modules
Deepser API and webhooks integration
Deepser Customer Portal
Deepser email integration
Deepser integration with ISL Online
Deepser integration with Microsoft Entra ID
Deepser integration with Outlook Calendar
Deepser integration with Mailchimp
Deepser integration with Microsoft Intune
Deepser integration with 3CX
Deepser integration with Digital Ocean
Deepser integration with ManageEngine OpManager
Deepser data import
Deepser Deep Chat
See all integrations

What Deepser offers

Low-code platform

Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.

Intelligent Workflows

Support activities in real time by analyzing data and updates to trigger decisions within workflows.

Multi-LLM

Combines different language models to deliver effective responses based on diverse operational needs.

Verified on security, awarded on support

Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.

icona ISO 27001

ISO 27001

icona ISO 9001

ISO 9001

Logo Agenzia per la Cybersicurezza Nazionale

ACN CERTIFIED

Badge di conformità al GDPR

GDPR

Badge Software Advice Most Recommended 2026

MOST RECOMMENDED

Badge Capterra con valutazione 4,6 su 5

4.6 ON CAPTERRA

Discover more about our certifications →

Frequently asked questions about AI Studio

Yes. AI runs under every module of the platform, from ticketing to workflows and reporting.

No. Deepser combines different language models to deliver effective answers based on the context and type of request.

No. Deepser is a low-code platform: you can configure and customize processes quickly, even without technical development.

Yes, the choice is yours. The two versions have the same features and the same cost per license.

Yes. The free trial lasts 14 days and does not require a credit card. Activate your trial and start right away.

Now that you know Deepser,
start transforming your company.

Access the recording

See Deepser in action

Work with us

Access the Resource

Complete the form to get immediate access.

Compare all features
Feature
Starter
Plus
Enterprise
Service & Ticketing
Service Management
Incident Management
Issue Management
Request Management
Problem Management
Change Management
Customizable Service Types
Help Desk
Manage Priority/Urgency
Manage Status
Multi-Level Customizable Categorization
Routing Rules
Request Assignment
Customizable Service Desk Queues
Reminders
Escalation Rules
Multichannel Communication
Email Ticketing
Unlimited Email Integrations
Automatic Email Notifications
Customizable Email Templates
Call Center Management
CTI Integration
Time Tracking
Worklog Activities & Reports
Internal Comments
Comments To Users
Pre-Defined Quick Replies And Macros/Templated Responses
Ticket Relationship Mapping
Custom Ticket Templates
Multiple Ticket Templates & Template Rules
Ticket Export
Task Automation
To Do List
Tasks For Maintenance Scheduling And Activity Planning
Visual Calendar And Progress
Split Activities To Multiple Users
Customizable Task Types
Customizable Task Templates And Fields
SLA
Multiple Service Level Agreements Policies
Custom Work Calendars
Custom Unlimited Metrics
Custom Unlimited Goals
Business Rules Management
Reminders And Notifications
Escalations For Sla Violation
Escalations To Prevent Sla Violation
Marketing
Conversions Management
Ads Campaigns Management
UTM Parameteres Tracking
Performance Monitoring
Advanced Collaboration
Changes Tracking
Sales
Catalog: Product Management
Catalog: Simple Products & Grouped Products
Catalog: Product Types and Visibility
Catalog: Related Products
Tax Management
Tax based on Country
Multiple taxes
Currency: Multiple Currency
Currency: Automatic Currency Rate Updates
Currency: Quotes & Orders with different currencies
Price List: Multiple Price List Management
Price List: Catalog Price List Rules & Priorities
Price Lists based on Account
Quotation Management
Quotation templates
Order Management
Order templates
Create Orders from Quotations
Invoice Management
Invoice templates
Create Invoice from Orders
Create Invoice from Tickets
Create Invoice from Products
Shipment Management
Shipment templates
Create Shipment from Orders
Calendar
Visual Calendars
Customizable Calendars Linked To Service, Cmdb, Crm, Tasks, Etc.
Integration with Microsoft 365 & Google Calendars
ITAM
IT Asset Manager With Auto-Discovery
Asset Lifecycle Management
Job Rules To Automatically Assign Assets To Companies/Users
Remote Collectors For Segregated Networks
Windows Agent
Agentless Discovery With Multiple Protocols
Monitoring
Software Manager: Auto-Detect Of Installed Software
Ip Address Manager With Subnets Auto-Discovery
Remote Control With Teamviewer
Remote Control With Anydesk
Remote Control With Splashtop
Integrations
Unlimited Ldap Integrations
LDAP Compliance With All Commercial Standards (Active Directory, Open Ldap, Etc.)
Import Users From LDAP
Import Groups From LDAP
Azure AD
SAML & OAuth2.0
SSO – Single Sign On
SSO Linked With Ldap Integration
Import – Powerful Native Tool
Import – Unlimited Customizable Imports
Export – Excel/Csv/Pdf Exports
Integration – Connector For External Integrations
API – Powerful Rest API
Open Source Library For Api Integration
Telephone Switchboards Via CTI
Dashboard
Real Time Html5 Dashboards
Dashboards Panels With Group Permissions
Unlimited Customizable Dashboards
Reports
Pre-Defined Reports
Unlimited Customizable Reports
Scheduled Email Reports
Grids
Massive Actions For Multiple Updates
Excel/Csv Export
Granular Visibility Permissions
Miscellaneous
Watchers Users
Multicompany
Multidepartment
Supervisor Users
Global Search On All Entities
Unlimited Custom Fields
Customizable Branding
Custom Fields For Every Entity: Ticket, Crm, Cmdb, Users, Companies, Itam, Etc.
Customizable Form Templates
Granular Visibility For Every Template Field
Customizable Template Rules
Custom Grids
Custom Grids: Easy Configuration With Drag&Drop Tool
Custom Events For Integrations Or Custom Processes
Multifactor Authentication
Multi Language
Flexible And Powerful Permission Management
Flexible User Groups
Customizable User Roles
System Lists With Advanced Permissions And Logic
Unlimited Customizable Lists With Advanced Permissions And Logic
Attachments For Document Storage
Unlimited Attachments With Drag&Drop Management
Attachment Types With Advanced Permissions For Visibility
Multiple Warehouse Management
Warehouse Loads and Unload
Warehouse: Tickets and Worklog integration
Portals
End User Portal
Self-Service Portal
User Registration With Customizable Signup Process
Guest Portal For Non-Registered Users
Cmdb Portal For End Users / Customers
Crm Portal For End Users/Customers
Cms For Guest Portal
Announcement: Type management
Announcement: ITSM Release Management
Announcement: Scheduling
Announcement: Visibility management & permissions
Announcement: Tag categorization and custom sorting
Announcement: Integration with Portal Designer
Chat
Internal Conversations
Internal Conversation Channels
End User Portal Chat
Conversation Channels With Multiple End Users / Customers
Web Widget
Branded Widget Published On Multiple Web Sites
Customization Of The Widget
Customizable Offline Module
Unlimited Simultaneous Chats
File Sending
Activity Hours
Board
Kanban With Entities Integration
Kanban With Free Forms
Contract
Integrated Worklogs
Purchase Orders Management
Suppliers Management
Contracts In Hours & Quantity
Contracts Workflows
CRM
Account Management (Customers, Providers, Suppliers, Partners, Etc.)
Contact Management (Leads, Prospects, Contacts, Etc.)
Opportunity Management
Customizable Opportunity Types
Linked With Service Management And Contracts
Sales Pipeline Management
Email Crm For Sales Opportunities And Contracts
Address management: Address type management (e.g. location address, billing, shipping, etc.)
Address management: Address association to Accounts, Offices, Warehouses and CMDB
Password Manager
Secure Password Manager With Double Key Encryption
Secure Password Manager Portal For End Users / Customers
Secure Password Manager With Corporate (Shared) Passwords
Secure Password Manager With Private Passwords
Audit Log For Passwords Security
Passwords Linked To All Entities Of The System
Password Manager: Automatic Generation
Password Manager: Strength Checker
Knowledge Base
Multiple Knowledge Bases
Kbs Visibility Based On Groups
Portal Kbs For End Users / Customers
Public Kbs For Non-Logged Users
Kb Linked To Tickets
Kb Linked To Cmdb / Itam
Kb Linked To Crm
CMDB
Unlimited Customizable Ci Object Types
Unlimited Cis
Relations Between Cis
Link With Tickets
Link With Crm And Contracts
Service Catalog Management
Contract Management
License Management
Locations
Link With Itam (Autodiscovery) Module
Planned Activities / Maintenance
Email Cmdb For Devices And Contracts
Graph view relations
Graph view layout & dynamic loading
Module Creator
Create Apps & Custom Modules
Create Custom Forms & Grids
Create End User Portal Custom Modules
Create Custom API
Survey
Customer Satisfaction Survey
Survey Form Visual Designer
Automatic Surveys
Realtime Dashboards
Periodic surveys
Project
Project Management
Auto-scheduling for tasks
Advanced Permissions
Project dependencies and constraints
Project milestones and deliverables
Flow
Approval Request Management
Management Of Approvals By Email
Management Of Approvals From User Portal
Approval Rules Management
Approval Stage Management
Management Of Scheduled Flows
Management Of Automatic Entity Creation
Management Of Automatic Entity Update
Scheduled Maintenance Management
Task Automation Management
Automatic Email Management
No Code / Low Code Platform
Portal Designer
Visual Portal Designer
Frontend Portal Visual Designer
Graphic Widget
Portal Page Management
Group Based Visibility Management
Graphic Widget Customization
Multiple Portals Management
Product Management
Development Task Prioritization
Bug and Fix Tracking
Product Issue Management
Product Backlog Management
Feature Requests Management
Changes Tracking
Task Assignment to Developers