We deliver a whole different range of efficiency
Companies involved in logistics, transportation and shipping face increasingly complex dynamics, with many variables and unforeseen events just around the corner. Digitizing processes with Deepser simplifies and speeds them up.
Clients that trusted us
Your Customer Care, fleet, and order receiving process will get a boost.
Deepser helps you keep track of fleet inventory, maintenance to be performed, reporting, and your carriers punctuality.
Every task is scheduled on a shared calendar, and you can process requests and orders according to priority, and act promptly to reschedule routes in case of emergencies.
All customer reports are collected on a single portal by tracking periodic requests by seasonality, with reports on shipments and facilitated communication between all business departments.
Deepser is available in Cloud and On Premise.
Deepser: the ITSM software for Transportation and Logistics
With Deepser, each of your business departments is set on the road to high performance.
Fleet Organization: a tool that integrates seamlessly with your management systems, including warehouse management systems.
Customer care: managing shipments has never been easier, communicate quickly with your tools, including your own CRM.
What you can do with Deepser in Transportation and Logistics
Transportation & Logistics
From vehicles to maintenance, to product customer reports and returns or complaints handling. With Deepser, your transportation and logistics department are always under control.
Customer Care
Managing inquiries about shipping is much easier because you can collect all customer requests in one portal and provide a Knowledge Base with frequently asked questions.
Customer Support
Collect reports in a single portal, provide a Knowledge Base with frequently asked questions, and share procedures for delivering support with customers.
Purchasing Department
Manage requests associated with shipments and optimize purchases of equipment and services. Monitor contract and agreement deadlines and control your fleet in real time.
C-Suite level & Management
Get automatic reports on services delivered and have a complete view of business trends, so you can act promptly on the variables that really make a difference.
Finance
Deepser helps you check shipping deadlines by sending automatic reminders. Simplify communication with sales agents.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
