Bring sales and customer service together to drive better results
Manage every stage of customer relationship in one platform and create new opportunities for business growth.
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Managing a customer means knowing their full history
Deepser brings CRM and Customer Service together in one platform, giving every team an always up-to-date view of each customer. The information they need is immediately available, helping them respond faster and identify new growth opportunities.
Try freeCUSTOMER MANAGEMENT
Customer management that adapts to your business
Activate only the modules you need today and expand the solution whenever your needs evolve, without losing the connection between features.
CRM
Keep the entire sales cycle up to date and ready to access whenever you need it.
Service Desk
Track and prioritize every customer request according to the agreed SLAs.
Contracts
Keep deadlines and renewals under control, with every contract term easy to access.
Sales and Marketing
Connect campaigns to your sales pipeline and follow every lead through to conversion.
Customer Portal
Give customers direct access to services and requests through a customizable drag-and-drop portal.
Reports and Business Intelligence
Turn KPIs and performance data into up-to-date dashboards ready for analysis.
Customer Satisfaction
Turn every piece of feedback into useful data for measuring service quality.
Workflow
Automate approvals and handoffs between teams through customized workflows.
Knowledge Base
Make guides and answers easy to find for a faster self-service experience.
Everything you need for
Customer Management, in one place
Customer profile
Every customer, their full history
The CRM brings contacts, opportunities, tickets and contracts together in an always up-to-date customer profile. Every interaction stays traceable, even years later, so every team instantly knows the whole relationship.
360° view
Complete history
Linked opportunities
Always up-to-date data
Support
The right priority, before it’s urgent
Requests from the portal, email and chat become tickets with dedicated SLAs for each customer or service. Automatic escalations make sure important requests never go unanswered.
Portal, email and chat
Custom SLAs
Automatic escalations
Faster responses
Sales and Marketing
From campaign to customer, nothing lost
Connect campaigns to your sales pipeline, follow every lead through to conversion and hand contacts over to the sales team with all the data collected.
Sales pipeline
Tracked leads
Linked campaigns
Measured conversions
Contracts and satisfaction
Renewals under control, happy customers
Track contract deadlines and renewals, collect feedback after every interaction and use up-to-date dashboards to spot at-risk customers and new opportunities in real time.
Deadlines and renewals
Customer Satisfaction
At-risk customers
Up-to-date dashboards
Discover the full platform, no commitment
AI Studio: the engine, not just an add-on
Deepser’s AI works alongside your teams in every customer relationship: it speeds up responses, highlights opportunities and always shows you where every piece of information comes from.
Faster answers for customers
AI suggests replies based on the Knowledge Base and history, so every request is handled in less time.
Opportunities in the spotlight
AI spots customers ready for a renewal or upgrade, and the signs of dissatisfaction that need attention right away.
Every customer in a few lines
Before a call, AI summarizes the customer’s history (tickets, contracts and deals) with the sources always at hand.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
ACN CERTIFIED
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
