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MSP Show, la nuova fiera di Londra per i Service Provider

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MSP Show, la nuova fiera di Londra per i Service Provider

Marzo 7, 2024

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3 min read

Anna Acquasaliente

Anna Acquasaliente

MSP Show ExCel Londra

Siamo pronti.

Il settore dei Managed Service Provider (MSP) si sta espandendo: tutti ne parlano, noi ci siamo dentro!

Il 17 e 18 aprile 2024 parteciperemo come espositori a MSP Show a Londra. Si tratta del nuovissimo evento dedicato al mondo dei Managed Service Provider, che presenterà fornitori chiave per la gestione completa delle attività, dei servizi e dei processi delle aziende che gestiscono servizi IT.

Saranno presenti fornitori che offrono soluzioni per il service desk, la sicurezza informatica, la gestione degli endpoint, il cloud, le infrastrutture IT e molto altro.

Deepser ovviamente non poteva mancare!

Aziende di tutto il mondo, di ogni forma e dimensione, sono alla ricerca di soluzioni per ottimizzare i costi di gestione ed al contempo migliorare il servizio offerto ai propri clienti.

In aggiunta, uno dei maggiori trend è ridurre il numero di vendor. Ed è qui che entriamo facilmente in gioco, grazie alla nostra piattaforma ITSM completa per MSP.

Deepser per MSP

Grazie alla piattaforma ITSM Deepser, gli MSP possono gestire i servizi con la massima efficienza: dalla gestione dell’inventario e dei magazzini alla gestione degli asset gestiti, dall’elaborazione delle offerte alla gestione dei contratti ed i relativi SLA, dalla gestione del supporto e delle manutenzioni alla loro fatturazione. Tutti i processi sono perfettamente integrati in Deepser.

La nostra piattaforma low-code / no-code permette una configurazione veloce, è scalabile e si adatta agilmente alle esigenze della tua azienda che è in continua evoluzione.

Non dimentichiamo che MSP Show è organizzato in concomitanza con SITS 24, l’evento di riferimento in Europa per il mondo del Service Desk, al quale abbiamo già partecipato nelle ultime due edizioni.

SITS attira ogni anno migliaia di professionisti dei servizi IT, del service desk e del supporto, che partecipano all’evento per scoprire tutte le ultimissime novità del settore e partecipare a sessioni di formazione e approfondimento riguardanti Service Delivery, Service Design, ITIL e altre tematiche strettamente settoriali.

L’occasione è ghiotta, assicurati di segnare la data in agenda così potrai tenerti aggiornato sulle ultime tendenze, fare rete con professionisti della gestione di servizi IT e, soprattutto, potrai incontrare il nostro fantastico team.

Vieni a trovarci allo stand #271.

Potrai raccontarci di te, del tuo lavoro e dei tuoi bisogni. Sapremo mostrarti come la giusta soluzione Service Desk può davvero fare la differenza, sia per i tuoi profitti che per i tuoi clienti. Al nostro stand avrai anche la possibilità di scoprire in anteprima le prossime release della piattaforma, progettate accuratamente per aiutarti a migliorare ulteriormente la gestione dei servizi IT.

MSP Show e SITS 24 saranno l’evento internazionale di questa primavera per incontrare i più importanti attori mondiali dell’IT Service Management. Ti aspettiamo 😊

Contattaci ora per un pass gratuito scrivendo a sales(at)deepser.com

MSP Show, Dove

Stand #271.

ExCeL LONDON, Royal Victoria Dock, 1 Western Gateway.

London E16 1XL – Regno Unito

Quando

Mercoledì 17 Aprile: 9:30am – 5:00pm

Giovedì 18 Aprile: 9:30am – 4:30pm

Prova la demo gratis

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Time Tracking
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Internal Comments
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Pre-Defined Quick Replies And Macros/Templated Responses
Ticket Relationship Mapping
Custom Ticket Templates
Multiple Ticket Templates & Template Rules
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Escalations For Sla Violation
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Marketing
Conversions Management
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UTM Parameteres Tracking
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Advanced Collaboration
Changes Tracking
Sales
Catalog: Product Management
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Tax Management
Tax based on Country
Multiple taxes
Currency: Multiple Currency
Currency: Automatic Currency Rate Updates
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Price List: Multiple Price List Management
Price List: Catalog Price List Rules & Priorities
Price Lists based on Account
Quotation Management
Quotation templates
Order Management
Order templates
Create Orders from Quotations
Invoice Management
Invoice templates
Create Invoice from Orders
Create Invoice from Tickets
Create Invoice from Products
Shipment Management
Shipment templates
Create Shipment from Orders
Calendar
Visual Calendars
Customizable Calendars Linked To Service, Cmdb, Crm, Tasks, Etc.
Integration with Microsoft 365 & Google Calendars
ITAM
IT Asset Manager With Auto-Discovery
Asset Lifecycle Management
Job Rules To Automatically Assign Assets To Companies/Users
Remote Collectors For Segregated Networks
Windows Agent
Agentless Discovery With Multiple Protocols
Monitoring
Software Manager: Auto-Detect Of Installed Software
Ip Address Manager With Subnets Auto-Discovery
Remote Control With Teamviewer
Remote Control With Anydesk
Remote Control With Splashtop
Integrations
Unlimited Ldap Integrations
LDAP Compliance With All Commercial Standards (Active Directory, Open Ldap, Etc.)
Import Users From LDAP
Import Groups From LDAP
Azure AD
SAML & OAuth2.0
SSO – Single Sign On
SSO Linked With Ldap Integration
Import – Powerful Native Tool
Import – Unlimited Customizable Imports
Export – Excel/Csv/Pdf Exports
Integration – Connector For External Integrations
API – Powerful Rest API
Open Source Library For Api Integration
Telephone Switchboards Via CTI
Dashboard
Real Time Html5 Dashboards
Dashboards Panels With Group Permissions
Unlimited Customizable Dashboards
Reports
Pre-Defined Reports
Unlimited Customizable Reports
Scheduled Email Reports
Grids
Massive Actions For Multiple Updates
Excel/Csv Export
Granular Visibility Permissions
Miscellaneous
Watchers Users
Multicompany
Multidepartment
Supervisor Users
Global Search On All Entities
Unlimited Custom Fields
Customizable Branding
Custom Fields For Every Entity: Ticket, Crm, Cmdb, Users, Companies, Itam, Etc.
Customizable Form Templates
Granular Visibility For Every Template Field
Customizable Template Rules
Custom Grids
Custom Grids: Easy Configuration With Drag&Drop Tool
Custom Events For Integrations Or Custom Processes
Multifactor Authentication
Multi Language
Flexible And Powerful Permission Management
Flexible User Groups
Customizable User Roles
System Lists With Advanced Permissions And Logic
Unlimited Customizable Lists With Advanced Permissions And Logic
Attachments For Document Storage
Unlimited Attachments With Drag&Drop Management
Attachment Types With Advanced Permissions For Visibility
Multiple Warehouse Management
Warehouse Loads and Unload
Warehouse: Tickets and Worklog integration
Portals
End User Portal
Self-Service Portal
User Registration With Customizable Signup Process
Guest Portal For Non-Registered Users
Cmdb Portal For End Users / Customers
Crm Portal For End Users/Customers
Cms For Guest Portal
Announcement: Type management
Announcement: ITSM Release Management
Announcement: Scheduling
Announcement: Visibility management & permissions
Announcement: Tag categorization and custom sorting
Announcement: Integration with Portal Designer
Chat
Internal Conversations
Internal Conversation Channels
End User Portal Chat
Conversation Channels With Multiple End Users / Customers
Web Widget
Branded Widget Published On Multiple Web Sites
Customization Of The Widget
Customizable Offline Module
Unlimited Simultaneous Chats
File Sending
Activity Hours
Board
Kanban With Entities Integration
Kanban With Free Forms
Contract
Integrated Worklogs
Purchase Orders Management
Suppliers Management
Contracts In Hours & Quantity
Contracts Workflows
CRM
Account Management (Customers, Providers, Suppliers, Partners, Etc.)
Contact Management (Leads, Prospects, Contacts, Etc.)
Opportunity Management
Customizable Opportunity Types
Linked With Service Management And Contracts
Sales Pipeline Management
Email Crm For Sales Opportunities And Contracts
Address management: Address type management (e.g. location address, billing, shipping, etc.)
Address management: Address association to Accounts, Offices, Warehouses and CMDB
Password Manager
Secure Password Manager With Double Key Encryption
Secure Password Manager Portal For End Users / Customers
Secure Password Manager With Corporate (Shared) Passwords
Secure Password Manager With Private Passwords
Audit Log For Passwords Security
Passwords Linked To All Entities Of The System
Password Manager: Automatic Generation
Password Manager: Strength Checker
Knowledge Base
Multiple Knowledge Bases
Kbs Visibility Based On Groups
Portal Kbs For End Users / Customers
Public Kbs For Non-Logged Users
Kb Linked To Tickets
Kb Linked To Cmdb / Itam
Kb Linked To Crm
CMDB
Unlimited Customizable Ci Object Types
Unlimited Cis
Relations Between Cis
Link With Tickets
Link With Crm And Contracts
Service Catalog Management
Contract Management
License Management
Locations
Link With Itam (Autodiscovery) Module
Planned Activities / Maintenance
Email Cmdb For Devices And Contracts
Graph view relations
Graph view layout & dynamic loading
Module Creator
Create Apps & Custom Modules
Create Custom Forms & Grids
Create End User Portal Custom Modules
Create Custom API
Survey
Customer Satisfaction Survey
Survey Form Visual Designer
Automatic Surveys
Realtime Dashboards
Periodic surveys
Project
Project Management
Auto-scheduling for tasks
Advanced Permissions
Project dependencies and constraints
Project milestones and deliverables
Flow
Approval Request Management
Management Of Approvals By Email
Management Of Approvals From User Portal
Approval Rules Management
Approval Stage Management
Management Of Scheduled Flows
Management Of Automatic Entity Creation
Management Of Automatic Entity Update
Scheduled Maintenance Management
Task Automation Management
Automatic Email Management
No Code / Low Code Platform
Portal Designer
Visual Portal Designer
Frontend Portal Visual Designer
Graphic Widget
Portal Page Management
Group Based Visibility Management
Graphic Widget Customization
Multiple Portals Management
Product Management
Development Task Prioritization
Bug and Fix Tracking
Product Issue Management
Product Backlog Management
Feature Requests Management
Changes Tracking
Task Assignment to Developers