Your IT deserves more than a ticket queue
Deepser is the AI-powered platform that helps IT teams work more productively through intelligent workflows tailored to the needs of each organization.
Clients that trusted us
Stop wasting time and take the next step
Give your IT team the speed it needs to make a real difference.
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The complete IT Management platform
Integrated modules that give your team everything it needs to work faster.
Help Desk
Organize tickets and route every request directly to the right team.
ITAM
Manage your IT inventory and track every asset throughout its lifecycle.
CMDB
Map relationships between assets and understanding their impact on IT services.
Project Management
Plan activities and track the progress of IT projects.
Workflow
Automate processes and reduce manual work.
Knowledge base
Centralize knowledge and resolve requests faster.
User Portal
Make it easier for users to submit requests and access IT services.
Supplier Contracts
Manage supplier contracts while keeping deadlines and SLAs under control.
Reports and Business Intelligence
Analyze performance and make data-driven decisions.
Make IT support easier to access
Bring requests together in an intuitive portal that makes it easier for users to interact with the IT team.
Real-time updates: users can independently track the progress of their requests.
Intelligent suggestions: relevant articles are recommended while a ticket is being created, helping users find an immediate solution.
Custom forms: collect all the required information from the start and replace lengthy email exchanges with faster, structured submissions.
Less manual work, more time for your team
Deepser’s native AI reduces repetitive work and speeds up day-to-day IT service management.
AI Chatbot: answers common questions and guides users toward a solution without waiting for the IT team.
AI Agents: support service desk agents by suggesting responses and retrieving the information needed to resolve tickets faster.
Intelligent workflows: classify requests and automate activities according to rules defined by your team.
Every aspect of your IT service is under control
Deepser connects the information already available in the platform to give your team a complete view of IT services.
Always up-to-date assets: import devices and track relevant information throughout their lifecycle.
SLAs under control:connect tickets and contracts to meet service commitments and prevent unexpected deadlines.
Clear service data: up-to-date dashboards and reports show service performance and team results.
Our customers’ results
Discover how they improved results and productivity thanks to our platform
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
100% traceability: Condability strengthens operational control with Deepser
From 15 to 1 minute: Meccanostampi integrates tickets and endpoints and speeds up IT
Gamma optimizes ticket management and cuts average times by 65%
Go-live in a week: Bassadone Auto Italia speeds up operations for the Mitsubishi network
Grid IT overcomes email-based management with Deepser and gives autonomy to the IT team
Simple pricing plans that meet your needs
We offer different packages starting from three operator seats. Bigger teams unlock larger discounts.
AI STUDIO
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
What Deepser offers
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
Verified on security, awarded on support
Every day we handle sensitive data, credentials, access and company information. Protecting it doesn't rely only on internal procedures, but on certified standards.
ISO 27001
ISO 9001
ACN CERTIFIED
GDPR
MOST RECOMMENDED
4.6 ON CAPTERRA
